The secret to Reeb’s success is no secret at all, we simply work harder for our customers. We’re not tied to shareholders and spreadsheets. We’re a family owned business that has weathered the storms, both literally and figuratively, along with our partners for over 100 years, and we’re stronger than ever. We understand the decisions owners in our industry face everyday and earn your business by stocking more products, offering shorter lead times, more options and better support. Reeb hires the best, and they go to work for you, everyday. When you need to reach us, there’s always more than a single point of contact anytime of the day or year.
Your success is our success. It was true when C.E. Reeb started the business in 1912 and it’s true today. Reeb is your Complete Door Solution. If there is ever a question about your order before, during or after delivery, Reeb has a full staff of inside and outside sales managers, customer service associates, CAD professionals, estimators and field technicians ready to assist you. In addition, our industry leading, cloud-based guided selling system is making configuring, quoting and ordering products from Reeb easier than ever. Our mission is to grow your business by giving you all the tools necessary to help your customers realize the entryway of their dreams.
Stocking more product is a large part of what sets Reeb apart from the competition. It allows us to offer more options and shorter lead times, which adds immense value to any project. We also stock the full complement of columns, stair parts, hardware, jambs, brickmould, casing and finishing options so your order ships complete. We also routinely handle special orders, stock unusual sizes and offer endless customization options by combining CNC machining with expert hand assembly for things like odd hinge sizes, square hinges, etc. Our high-speed door pre-finishing plant in Barclay, MD allows us to truly offer the full complement of custom finishing options.
Reeb has invested heavily in expansion, offering 5 east coast warehouses and one specialty high-speed pre-finishing plant, all capable of operating as one cohesive unit when production levels increase; keeping lead times low and product availability high. Reeb also owns and operates a large fleet of delivery vehicles coordinated to service our territories with accuracy and efficiency.
Although we know how important product selection and logistics are to any successful building or remodeling project, we truly pride ourselves on customer support. A lot of companies say it’s their top priority, but few can back it up like Reeb. Customer service starts well before the order is placed and doesn’t stop at delivery. We’re large enough to offer exceptional value as a distributor, but small enough to maintain a personal touch with all of our partners. If one of our customers isn’t satisfied, it matters, and we do what it takes to make it right.
If you are an established building materials supplier based in Reeb’s territories or a professional contractor, interior designer, architect or other related industry professional, we invite you to contact your Territory Sales Manager to discuss a potential partnership.
We are truly grateful for your trust in Reeb as your distribution partner and look forward to creating and sustaining successful relationships. If you ever need to reach us, someone is always available to answer your questions.